Following are the cases where a customer can apply for a refund:
- Cancelation: If a client wipes out the request within 3 hours of making the installment. Once the installation has been made and the request has been sent to the Shipping Department, no discounts can be issued.
- Non-Reception: If a request has not been gotten by the client within 45 days of preparing the installment, the client can apply for a discount. Nonetheless, the accompanying non-gathering causes won’t be discounted:
- The client changed his/her address.
- A client gave the wrong address.
- The request touched base at the correct address, however, there was nobody to guarantee it.
- The request landed at the correct address, however, another person guaranteed it.
- Ineffectual items: We attempt our best to source choice items for our esteemed clients, yet at the same time if a client asserts that the items he/she got are insufficient, the client can apply for a discount, given the client furnishes us with the accompanying:
- An unmistakable photo of the lab test report.
- An unmistakable photo of the items.
- An unmistakable photo of the bundle (Envelop, box and so on.).
- Order number.
- Confirmation of Payment (Electronic or physical receipt)
Note: A discount may take up to 60 business days relying upon the Mastercard handling organization approaches, and the arrangements of the relating banks the client uses.
Installments made through Western Union, MoneyGram, or BitCoin can be discounted inside 5 business endless supply of examination.
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